AFTER-SALES SERVICES
We provide a first class product support service to our customers. We have a dedicated, specialist team that provides servicing, repairs and calibration services for all of our equipment in line with our Warranty and Repairs Policy.
We also offer a range of after-sales services to support you with your monitoring project, from the initial point of site selection, through deployment, commissioning and throughout the lifetime of your equipment.
FIELD SERVICES
Güralp have a highly skilled and experienced team of field service engineers that undertake a variety of work at our customer’s sites around the world. Our engineers have in excess of 50 years field experience, covering a range of installations in a variety of conditions; surface, downhole, ocean bottom, hot, polar, submerged etc. In addition our engineers receive extensive training, including certification to work offshore in many countries.
STATION AND NETWORK INSTALLATION
Our engineers can either work with your project team to provide specialist support or we can undertake installations in their entirety. We have deployment expertise in a range of environments for surface and vault deployments, sub-surface installations such as posthole and borehole instrumentation, and ocean bottom installations.
MAINTENANCE AND REPAIR
We offer both routine scheduled maintenance services and rapid response technical support and repairs services. Our dedicated and highly skilled customer support and repair teams will help you ensure your Güralp equipment is operating as it should be. You can find out more on our customer support page. We also offer extended warranties for added peace of mind.