FIRMWARE AND SOFTWARE
| Upgrade Instructions | MAN-EAM-0003 |
| Release Notes (DCMs) | release notes for platinum DCMs |
| NAM mk2 Password reset (for forgotten "root" passwords) | NAM-mk2-resetpass |
| NAM mk2 Platinum firmware recovery (for units with corrupt memory) | NAM-mk2-reflash |
| Securing Platinum Systems | Securing Platinum Systems |
| Preparing a USB stick for upgrading Platinum Modules | Platinum USB Upgrade Preparation |
| Upgrading a NAM using a USB stick | Platinum USB upgrade NAM |
| Upgrading an Affinity using a USB stick | Platinum USB Upgrade Affinity |
| Upgrading an EAM using a USB stick | Platinum USB Upgrade EAM |
| Upgrading a DCM using a USB stick | Platinum USB upgrade DCM |
| Upgrading Platinum Systems with unreliable Internet Connections | Upgrading Platinum Systems with unreliable Internet Connections |
| Instructions for upgrading from build 3801 (or earlier) | EAM EABI Upgrade |